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Home > Everything eBooks > Everything eBooks > Learn About eBooks
 Buying an eBook Reader 

Thinking of buying an eBook Reader? To find out which ebook readers work with library ebooks review these helpful guides we have put together:

 Getting Started 
 eBooks Programs 
Q: Why can’t I download my favorite author’s titles from the PLYMC Digital Catalog? 
 Getting Help

eBook Help
Unable to find the answers to your questions in any of the above help categories?
Please contact support with a detailed description of your problem or question.

 In order to facilitate troubleshooting, please include the following information in your correspondence:

  1. Library card number
  2. Title(s) of problem download(s)
  3. Steps to reproduce the problem
  4. Exact text of any error messages
  5. URLs of any error pages
  6. Applicable software
  7. Operating system (Mac® OS 10.6.5, Windows® 7, iOS v4.2, etc.)
  8. Internet browser (Internet Explorer® 8, Firefox® 3.6, Safari 5.0, etc.)
  9. If applicable, device type (Android™, BlackBerry®, iPhone®, iPad®, etc.)

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