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Survey Available in Libraries and at MyLibrary2020.org
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& Mahoning County
Please direct all media inquiries to JANET S. LOEW
Library Spokesperson, Communications & Public Relations Director
phone: 330.740.6088 (direct line) or 330.744.8636, ext. 51620
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Library Asks for Input for Strategic Planning
YOUNGSTOWN (April 1, 2013/For Immediate Release) – The Public Library of Youngstown and Mahoning County (PLYMC) is asking area residents to take a survey as part of the strategic planning process now underway. The new plan, Library 2020, is expected to be completed by the end of this year and run from 2014 to 2020.
An online version of the survey can be taken at: MyLibrary2020.org
. For those who would rather fill out a paper survey, they are available at all 16 PLYMC libraries in Mahoning County. The Library wants to hear from current customers as well as people who don’t use the Library. Those who would like to provide more in-depth information can volunteer for focus groups or attend public sessions.
“PLYMC needs to identify our North Star,” said Heidi M. Daniel, Library Director. “This plan should be a roadmap, a living, breathing document, because we should be prepared for detours, twists and turns over the next six years as situations change.”
The survey was designed to be short, yet effective. “We kept it short because we recognize that people are busy, but we hope they will take a few minutes to participate, as this will provide us with valuable information,” said Janet Loew, Library Communications and Public Relations Director. “We hope to learn what services people use most, what services they enjoy and want to see expanded, and what types of services and programs they would like which the Library does not currently offer.”
“Community input plays a large role in this strategic planning process,” Daniel noted, adding that “as information is gathered and reviewed, there will be opportunities to share what we have learned with the public to obtain even more feedback.”
As part of the project, general community conversations will be held, as well as conversations on more specific topics. Public sessions will be held in June (dates and locations will be announced at a later date). The process includes evaluating all Library facilities and studying service area data and projections, trends, and demographics.
The planning process will include the Library Director, several Library Trustees, and Library staff, along with representatives from the community. A Planning Committee of about 20-25 members will be established. The timeline projects that the plan will be completed by December for approval by the Library Board of Trustees.